By agreeing to take part in classes, workshops and personal training sessions provided by BODY HACKER Academy you agree to adhere to the following terms and conditions.
What you can expect from us:
Our commitment to you is that we are dedicated and passionate about what we do and how we can help people, this shows our my many successful clients and their achievements they have reached with our help.
We are fully qualified personal trainers specialising in fat loss transformations and lean muscle building, using the latest exercise and diet programmes.
We hope to create a non-judgemental environment and encouraged our clients to exceed their limitations in a safe and managed programme.
We have personally experienced the journey that you as a client will take and we know the challenges that you will face, however we also know how good the benefits are and how they can change your life.
We aim to personalise our approaches to each individual client, and with the experience and professional expertise we have learnt over the years, combined with our client’s determination and motivation guarantees visible and sustainable results.
We aim to not only transform the body, but also to promote a lifestyle that brings sustained physical health, a positive mentality, and a more fulfilled future for our clients.
In the unlikely event that we are unable to continue with your training, you can expect a full refund of any unused, remaining sessions.
What we can expect from you as a client:
All personal training, workshops and classes must be booked and paid for in advance, monthly, by autopay or direct debit from a bank account or credit card.
A Par-Q must be completed prior to taking part in any sessions or classes.
It is your responsibility to inform us of any pre-existing medical conditions or changes to your health which may affect your ability to exercise safely.
Minimum age for training with BODY HACKER ACADEMY is 16. People under the age of 18 are required to provide a signed document from a parent or guardian confirming approval to train with a personal trainer.
You agree to dress in appropriate and clean workout clothing during all sessions. Ensure you bring a water bottle and towel. Make sure you have eaten within two (2) hours of your training sessions and are well hydrated. Training on an empty stomach, with low blood sugar or in a dehydrated state will not allow you to perform at your best. Equally, eating a large or heavy meal just prior to your session should also be avoided.
Like any physical activity you understand that there is the risk of injury and/or illness as a result.
You must notify us of any pre-existing medical condition or injury. We are not trained medical professionals. Before you undertake any vigorous exercise program, you should consult your doctor. If you believe there is any risk to your health from doing any of our exercises, you must notify us immediately.
You agree to give BODY HACKER ACADEMY 28 days notice for canceling or pausing a personal training or group training program.
As a BODY HACKER ACADEMY Client you are entitled to instruction with a qualified personal trainer.
You agree to turn up to sessions five (5) minutes before scheduled commencing times to receive a debriefing as well as warm up.
Sessions will run for the duration of 45 minutes, which will include a warm-up, main workout and post workout cool down, unless otherwise arranged by your personal trainer.
You agree that this contract is not assignable or transferable to any other person, persons or organisation.
All purchases are final. BODY HACKER ACADEMY does not offer refunds on services or products for change of mind, user error, injury, illness, change of address or any other reason.
In the event of a class being cancelled by your coach with less than 24 hours’ notice you will have the session credited back to you.
Correct information will always be provided in all classes, workshops and personal training sessions.
You understand BODY HACKER ACADEMY has the right and the authority to terminate the program at any time, without a refund, if you do not follow the program or fail to conduct yourself in an appropriate manner.
BODY HACKER ACADEMY reserves the right to refuse entry.
All sessions must be booked in via the app. You can book up to 1 hour prior to the session commencement. If you are unable to attend a class, please late cancel 3 hour before to make your place available to others.
You understand that any delays to the start of a scheduled session will not be a cause of extended services beyond the remainder of the scheduled time. You will not expect or request your trainer to run overtime.
Due to the nature of our classes and for your own safety that if you are more than 5 minutes late for a 45min+ class, the instructor has the right to exclude you from the class. This policy is to help prevent injury as well as to be considerate of the teacher and other clients who are already participating in the class.
If you turn up late for a class and are not admitted, the cancellation policy will be applied and it will be classed as a no show.
Class cancellations must be made via the online booking system or mobile app up to 3 hour prior to the booked session without penalty. For BODY HACKER GOLD & BODY HACKER PLATINUM Memberships, if there are 3 or more late cancels over a 2 week period, this will result in a £5 fee per late cancellation.
BODY HACKER ACADEMY will sometimes take photographs/video footage for marketing purposes; if you have objection to this please inform the coach at the time.
All fees and charges are subject to periodic increases and we reserve the right to change the costs of our services at any point. 28 days’ notice will be given if this occurs.
BODY HACKER ACADEMY acknowledges and respects the privacy of its members. We will securely and confidentially maintain all personal, medical and training information and individual training logs pertaining to you and will not disclose your information to any third party in any circumstance except where required by Federal or State laws. You will receive communications from BODY HACKER ACADEMY time to time updating you on items relating to personal training, group training programs, our memberships or promotions.
BODY HACKER ACADEMY uses a range of mediums to communicate with members including, but not restricted to, direct mail, email, SMS and telephone.
Gift certificates have a 3-month expiration from date of purchase.
BODY HACKER ACADEMY is not responsible for the safekeeping of your belongings.
Session times/locations may be modified (or) cancelled on public holidays.
It is your responsibility to advise us of any changes to your health status that may alter your ability to perform your prescribed exercise program. You are advised to not attend a SEMI-PRIVATE or GROUP TRAINING session if suffering from any infections or contagious illness, disease or other ailment or whilst suffering from any physical ailment such as open cuts or sores or minor infections where there is a risk, however small, to your trainer/s and other members and guests. We reserve the right to cancel or discontinue a session if we feel that starting or continuing the session may be detrimental to your health, safety, comfort or physical condition.
YOU ACCEPT FULL RESPONSIBILITY FOR YOUR EXERCISE AND TRAINING AND UNDERSTAND/ ARE HAPPY WITH ALL OF THE ABOVE.
You will in no way hold THE BODY HACKER liable for any injuries or illness sustained. You also agree that you have no undisclosed injury or illness that may affect your ability to undertake rigorous exercise and to the best of your knowledge you are ready and able to undertake this exercise program.